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The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients.
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Position SummaryThe TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients.
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The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines.
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The primary role of the Medical Science Liaison (MSL) is to engage in meaningful peer-to-peer scientific dialogue with healthcare system leaders such as Regional Thought Leaders (RTLs), National Thought Leaders, and Healthcare Professional (HCPs) within a defined geography to translate science into patient care.
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Cross-functional collaboration - Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs. - Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.
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MSL engagement with HCPs is focused on pre- and peri-launch activities or according to lifecycle needs of the brand. The MSL will engage in educational dialogue with relevant HCPs and share relevant clinical evidence and information based on the physicians’ needs and in accordance with the field medical plan.
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Support HCPs in the ISR submission and execution process and study follow-up as agreed upon with home office medical and GDO. - Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.
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MSLs will also engage the top HCPs in high-disease burden hospitals. - Ability to engage in a dialogue about data in a compelling, fair and balanced way and explain in a manner that resonates with TLs/HCPs.
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Develop and maintain relationships with academic and community research thought leaders, appropriate HCPs, and access stakeholders, within a given geography to answer scientific, unsolicited product, and HEOR related questions.
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To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.
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Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs. Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.
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Develop and maintain relationships with academic and community HCPs within assigned geography to provide on-label clinical and product education for BMS hematology products. The purpose of these interactions is to deliver a continuum of clinical education and support that address the needs of HCPs starting or continuing patients on BMS hematology medicines, optimizing patient management and duration of treatment.
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Technological Agility:- Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.- Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients.
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Key competencies desired:Scientific Agility- Ability to engage in a dialogue about data in a compelling, fair and balanced way and explain in a manner that resonates with TLs/HCPs- Expert knowledge of clinical practice and evolving healthcare delivery models.
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The MSL must demonstrate deep therapeutic expertise, understand territory and market influences, engage scientifically with Healthcare Providers (HCPs) and medical experts, manage, and develop their territory and execute all relevant activities in alignment with the medical strategic and tactical plan while functioning within the Novartis Code of Conduct, Ethics/Compliance policies and Working Practice documents.
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